Description
abb Robotics and Discrete Automation will provide key software services free of charge and is committed to helping customers and partners keep production lines running normally.
From now until the end of 2020, abb Robotics and Discrete Automation Division will open key software services to customers free of charge.
In the current situation of social distancing and remote working, digital solutions allow customers and partners to remotely manage production lines and keep robotic systems running at peak performance while reducing manual intervention. Digital tools also help clients prepare for projects so they can be implemented as soon as everyone returns to work.
Free software services include:
ABB Ability Connected Services – Condition Monitoring and Diagnostics
ABB’s connected service platform can monitor the status and performance of a single or all installed robots, helping customers remotely monitor robot systems and ensure they are running at good performance. ABB Ability Connected Services provide actionable information to help service experts address issues that can lead to costly unplanned downtime before they occur.
Key features include:
·Secure 24/7 monitoring and diagnostic services
·Common fault identification
· Conduct status monitoring and trend analysis of mechanical equipment and controller measurements
·Instant critical alarm notifications via email
·Save system snapshots when alarms occur to speed up root cause analysis
·MyRobot and alarm dashboards display operability information
·Virtual training support available during office hours
For installation hardware and technical support, please contact ABB customer service personnel.
RobotStudio
RobotStudio is ABB’s simulation and offline programming software that can completely simulate a physical asset or system (digital twin), allowing you to remotely view the production line. The RobotStudio offline programming tool enables users to create, simulate and test entire robotic systems in a virtual 3D environment without having to visit the site or interrupt the actual production line. Customers can now use all features of RobotStudio for free, including all Powerpack plug-ins and CAD converters, digital twins, and virtual reality conferencing.
Virtual technical support
If you need technical support, we offer free virtual technical support via video link. For support, please contact your ABB sales representative or visit the Digital Operations Center webpage for more contact details.
If you have acquired the above technology but need advice and guidance on its use, please contact your ABB sales representative.
ABB (ABBN: SIX Swiss Ex) is a global technology leader committed to promoting the digital transformation and upgrading of the industry. Based on more than 130 years of innovation history, ABB is customer-centric and has four world-leading businesses – electrical, industrial automation, motion control, robotics and discrete automation, and the ABB Ability digital platform. ABB’s power grid business will be transferred to Hitachi Group in 2020. ABB Group operates in more than 100 countries and regions around the world and employs 144,000 people. ABB has a full range of business activities in China including R&D, manufacturing, sales and engineering services. It has 44 local companies and nearly 20,000 employees located in more than 130 cities. Its online and offline channels cover about 700 cities across the country .
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